Benefits Of Technology In Service Delivery
Most of us have heard or used the word technology to in our day to day interactions but how many actually know what technology means? Technology, simply put means the application of scientific knowledge for practical purposes Its main purpose is to enable effective sharing of data to address some of society's biggest challenges and help individuals and organizations be more innovative, efficient, and productive. It also gives us the ability to provide service at a lower cost. We have different types of technology that range from mechanical, electronic, communications, medical, industrial, and manufacturing. Examples include smartphones, cameras, tablets, smartwatches, computers, televisions, etc The service industry has benefitted the most since its invention. Sites such as Facebook, Twitter, Instagram, Pinterest, Linkedin, and Snapchat have led to massive growth in the industry. Most businesses have created websites making it easier for their clients to access their serv...